Terms of Service

Section 1: About this website

This website is run by Your Aussie Life. Through this website, the terms ‘we’ and ‘ours’ reffer to Your Aussie Life. Your Aussie Life  offers this website, including all the information, tools and available services from this website to you, the user, the agreement of the all terms, conditions, policies and notices set out here.

Please, read the terms of service carefully before starting to access or use our website. To access or use any part of the website, you accept to be subject to this term of service. If you don’t agree with all terms and conditions of this agreement, then you will not be able to access to the website or use any service. If this Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

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Section 2: The Consent

To visit our site or our social media channels, publish comments about us in any forum, proportioned any personal information, make inquiries with us to curses or any kind of service proportioned by Your Aussie Life, create an online account or buy any service from us, you confirm that committed to our “Service” and you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), included the terms and additional conditions and the policies mentioned here or available via hyperlink. This term of service applies to all users of the site, included, without limitation, users who are browsers, vendors, customers, merchants or content contributors.

Section 3: About us

This is private policies of YOUR AUSSIE LIFE PTY LTD ABN 37622394665. We are incorporated under the laws of Victoria. Our social address is Level8/140 Queen Street, Melbourne VIC 3000  AUSTRALIA.


Section 4: How to contact us

Contact us if you have any question about our privacy policy or about how we process your information, including any complain by email to contact@youraussielife.com or by post to the office of Your Aussie Life, located in Level8/140 Queen Street, Melbourne VIC 3000  AUSTRALIA


Section 5: Our Commitment

We respect your right of privacy and our aim is to make sure you have a good experience with us. We understand you care about how we use your personal information, so we want to share with you the practices and policies we have adopted. In this procedure, you can feel confident about how we handle the personal information you entrust to us.


Section 6: How our privacy policies are

Our privacy policies establish how we process the personal information related to people who are using our services to enrol in any course or participate in any event or ask about our services with or through us or who are the recipients of any service booked with or through us (for example, you are the participant of our events, workshops or booking activities of the consultation made by you or someone else for you), or who are clients or potential clients or recipients of services that can be book or pay through us.

Section 7: What laws do we comply with?

Privacy laws:

We process your personal information according with the following privacy laws: the Australian Privacy Principles contained in the Privacy Act 1988 that regulates the handling of personal information about individuals. This include the collection, use, storage and disclosure of personal information. Our controller is the Office of the Australian Information Commissioner (OAIC, http://www.oaic.gov.au/).

Other Laws: We also generally satisfy with the laws of Australia about the processing of your personal information and not any other law.


Section 8: What kind of personal information do we process?

This section summarizes the types of personal information we process about you:

Information about you as an individual:

Including name, age, photography, gender, address, phone number, mobile number, fax, email, social networking contact data, proof of identity and address, details of payment and financial information, private medical insurance and any other information provided to us by or in relation to you that concerns you as an individual.

Sensitive Information:

In some cases, it may be necessary to collect “confidential information”, such as personal data, medical data, migration history, mobility of financial capacity or relevant factors to your enrolment in the course and student visa process. As the law requires that we obtain your consent for the collection of “confidential information” we assume that by providing such information, you have consented to our collection and use of it in accordance with this policy.

Information related to the Company:

If you are an individual associated with a business or other organization that is our client, then your personal information may include the following information that we link to you: commercial information of organization (such as name, address, telephone numbers, payment arrangements, information, etc.), your relationship with that business or organization (as owner, partner, director, shareholder, employee or agent) and your contact details within that company (as work address, work phone and mobile phone numbers) fax number and work email address).


Information of request and reservation:

Information about consultations and reservations made with or through us for educational services, including where you are making the inquiry or booking or is the recipient of the travel services to which the query or reservation refers. Survey Information:

Information collected o generated from the survey we carry out.

Competition Information:

Any information generated from of any promotions or competitions that we run.

Account, registration and loyalty information:

Information of any account, registration or membership with us or participants in any loyalty program.


Messages and communication, including between you and us or between us and third parties, related to any reservation or reservation consult or event of any contract.

Social Media:

Any information (included the user details, comments, comments and photos) posted in our social media page or any forum or site related to us.


Website use information:

We can collect information about your visits, navigation and use of our website unless your web browser block it. The range of information we collect will depend on how you interact with our website.


This information can include: your IP adress, the details of your computing device (PC, tablet, smartphone, watch, etc.,); the brand and version of the web browser you are using; your operating system; your time zone; browser add-ons; any webpage from which it comes, identified as the reference web page address by your web browser; cookies; page response times; downloading error; websites and parts of websites you visit; use of our website, including consultations and made search, and account records, forums, etc.;  service and products you saw; duration of the visit to the website and the pages; information of the interaction of the page (such as movement in the site, keys pressed, mouse click, touch and mouse movements).

Section 9: How we collect your personal information

This section outlines the ways in which we may collect or generate personal information related to you.

Visit our website:

By entering and using our website you or your computer can provide personal information (this includes: information that is automatically provided by your browser to our servers, registration of the information on our web servers about their interaction with our website and the page views: place on your computer or generate using cookies or other technologies on our website, and the information that you enter in the forms and fields on our website).

Information that you provide:

Your personal information includes the information you provide (or a subsequent amendment), either: of the correspondence with you; verbally with us by phone or in person; through the presentation in any field or form in a website; for posting on our social media channels; publishing in any forum that refers to us; by filling out any printed form we provide to you; by email; of the documents that you provide the use with; and the updates of any information provided from time to time. This include: register or subscribe for any service, account, members or loyalty program, or make an appointment or reservation for an event or other services, either in person, by phone, though our website or otherwise; send your comments or suggestions to us; subscribe to any newsletter or other publication; and ask for sales advertising information, including brochures.

If you do not provide your personal information to us, we will not be able to provide information about our services for you or in your name.


Section 10: Personal Information

We will only collect personal information by legal and fair means. The personal information can be collected directly from you or your authorized representative or may be collected from a third person, such as licensee or a representative authorized by us to provide services. You can provide your personal information when you communicate with us through social media and other online channels, e.g. through your Facebook identity.

 We do not collet personal and sensitive information unless the information is reasonably necessary for our business functions or activities. We will get your consent before collecting any sensitive information.

When you deal with us, you will have to identify yourself so we can provide our services to you, for that reason we do not accept the use of pseudonyms.


The purpose for which the information is collected:

We collect, maintain and use your personal information so we can provide our services to you.


Section 11: For how long we keep your information?

We keep your personal information as long as it is reasonably necessary for the purposes that we use for, and if it is more time, for any duration required by law, and for the periods of legal limitation of claims where your personal information may be relevant to any possible responsibility you may have.


Section 12: Australian student visa application services

We offer student visa application services for Australian student visas, which includes guiding you through the application process and helping you organize the necessary documents for your student visa application. These visa application services only cover visa applications required for study purposes.

The collect of your personal information and the sensitive information (such as your medical check up information) allows us to:

Provide the Department of Immigration and Border Protection (DIBP) with all the relevant information required for your student visa application.

Get in touch with the DIBP and other organisations in your name to discuss or do enquiries about your application of student visa.

Keep you updated with the progress of your visa application and advise you on the outcome of your application.


Section 13: Prohibited uses

In addition to other prohibitions set out in the terms of service it is banned to use the site or its contents: (a) For illicit purposes; (b) requesting others to engage in or engage in illegal acts; (c) violate any international, federal, provincial or state rule, regulation, law or ordinance; (d) inflict or violate our intellectual property rights or our intellectual property right of third parties; (e) harass, abuse, insult, harm, defame, slander, discredit, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) present fake information or misleading; (g) upload or transmit viruses or any other malicious code that is or may be used in any way that affects the functionality or operation of the service or any related websites, other websites or the internet; (h) gather or track personal information from others; (i) an spam, phish, pharm, pretext, spider, crawling or scraping; (j) for any obscene or immoral purpose; or (k) interfere with or circumvent the security features of the service or any related websites, other websites or the internet. We reserve the right to terminate your use of the service or any related websites for violating any of the prohibited uses.


Section 14: Modification of this privacy policy, services and prices

The new features or tools that might be added to the current website will also be subject to the terms of service. You can review the most recent version of the terms of service in any moment on this page. We reserve the right to update, change or replace any part of these terms of service by posting updates or change in our website. It is your responsibility to periodically review this page for any changes. The continued use or access to the website after the posting of any changes constitutes your acceptance of such modifications.


Section 15: Applicable law and disputes

This policy is subject to Australian law. You can obtain more information about enquiries of privacy in Australia visiting the website of the information commissioner of Australia in www.oaic.gov.au/ .

Refund and policy changes and vary will depend on the institution in which the student is enrolled.

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